Genevieve Bell: Anthropology meets technology

Published: 2 June 2011 y., Thursday

The first question anyone asks when they meet me is: "What does a corporate anthropologist do?"

I joined Intel, the US semiconductor giant, 12 years ago, at a time when the technology industry was experiencing the first wave of what we now call consumerisation. By that, I mean PCs were moving from being a tool for the office into the home and becoming part of people's personal lives.

At that time, the question among tech companies was, could you get out ahead of that shift.So Intel hired me and a number of other people like me to help it better understand human beings.

Over the years, the team has grown to include people of a variety of different stripes: anthropologists, sociologists, cognitive psychologists, industrial designers, interaction designers and human factors engineers.

And our role is educational - explaining to a technology company what happens after Moore's Law, in which technology gets progressively smaller, faster and cheaper.

But the job is mainly to help the people who design our products to better understand those who will use them. That involves getting out into the office, into the field, and into people's homes to ask questions about where technology empowers them, where it frustrates them and to learn about the diversity of experiences they are having with technology around the world.

One of my early projects tested the assumption that early adopters of technology in urban Asia would behave the same as in America or western Europe. And of course we found that they are very different.

Back in 1998 when I started at Intel, computing was all about the PC. Flash forward 12 years and we are in a world where computing smarts are embedded in all sorts of things - and the interesting question is, what's next?

One place where we expect to see a lot more computing technology in the next few years is in cars.We've been in Singapore, Malaysia, China and Australia asking people to let us turn out the contents of their cars: front to back, glove compartment, doors, in between the seats, under the seats, boot (trunk) and everything. In a sense people there were using their cars to keep them socially safe, not just physically safe”

We want to get a better understanding of the role that content plays in their lives and where computing technology might intersect with that.

Šaltinis: BBC
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

Related videos

Synthetic trees capture carbon

Scientists at New York's Columbia University are developing a synthetic tree that removes CO2 from the atmosphere. The researchers say the tree, if mass produced, could make a significant difference to the quality of the air we breathe. more »

ZenRobotics Recycler saves the Planet from Waste

ZenRobotics Recycler is a robotic waste sorting system. Built with off the shelf industrial robotics components, the system utilizes machine learning to separate raw materials from waste. more »

Politics on the brain - scientists say grey matter differs between left and right

Scientists in the UK have revealed that people with opposing political views have different brain structures. The London University College researchers say the part of the brain that processes emotional reactions is larger in conservatives than in liberals. more »

German scientists develop thought controlled car

German scientists are developing technology which allows a person to steer and drive a car using brain power alone. Using a cap fitted with sensors and an onboard computer, the researchers are able to control their experimental Volkswagen, just by thinking about it. more »

Azores Island a test-bed for German energy experiment

A German company is testing a giant battery which it hopes will be able to store enough solar and wind energy to supply an entire community. The trial is taking place on Portugal's Azores island of Graciosa. more »

US West Coast expecting major quake following Japan disaster

Japan's devastating earthquake of March 11 has raised concerns among geoscientists that the West Coast of the United States is likely to be next. more »

Meet Duolingo: Learn a Language, help The Web

„Duolingo“ is the latest project of Luis von Ahn, who is working for “Google”. It has been blowing up on Hacker News for the past day, though not too much is known about it. more »

Iran unveils solar-powered car

University students in Iran have developed their own version of a solar-powered car. The environmentally-friendly 'Havin' can travel up to 130 kilometers an hour. more »

Dialing with Your Thoughts

Researchers in California have created a way to place a call on a cell phone using just your thoughts. more »

The tiny robot that can operate inside your eye

Researchers in Switzerland are perfecting a robot small enough to be injected into your eye without anaesthetic. The team say their device could carry drugs to the exact position they are needed or even carry out minor operations. more »