Ebookers.com Looks To India To Cut Dot-Com Costs

Published: 6 July 2001 y., Friday
Ebookers on Monday said it would make the moves to India in an effort to lower costs. The travel agency is looking to break even around the end of this financial year. The Indian reorganization comprises outsourcing to Indian companies and shifting some of Ebookers' back-office operations to Delhi. From mid-July a call center service company in Bangalore will handle the European company's peak and overnight telephone service calls and answer e-mail. Ebookers says that call centers in London, Dublin and Paris will remain. Back and middle office infrastructure regarded as "non-core" - Web chat, service e-mail, accounting and data entry - will take place at a new Ebookers office in Delhi, the company said. Lastly, a third party IT services company in Pune will develop Ebookers software. Ebookers.com operates online travel services in Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Spain, Sweden, Switzerland and the U.K. The Internet travel agency last year announced plans to buy Flightbookers, the original travel agency from which it was created just under five years ago.
Šaltinis: Newsbytes.com
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

The most popular articles

EU and Vietnam sign off on a deal that will boost air transport

An aviation agreement has been signed today by the European Union and the Vietnamese authorities which will remove nationality restrictions in the bilateral air services agreements between EU Member States and Vietnam. more »

The EIB celebrates its 30th year of activity in Cyprus with a EUR 180 million financing for urban environment

The European Investment Bank marked the 50th anniversary of the Republic of Cyprus and its 30 years of activity in the country with a public ceremony celebrating the signature of a total of EUR 180 million for urban environment. more »

Tighter rules on government deficits

In response to the financial crisis, the Commission has put forward legislative proposals to strengthen and expand existing tools for coordinating economic and fiscal policy in the EU. more »

SME Finance Forum: Ensuring access to credit and to finance to small businesses

In the first meeting of the SME Finance Forum, possible means to improve the current situation of access to finance were discussed, such as the introduction of a grace period for firms in difficulties, the involvement of credit mediators and improved loan guarantees. more »

The EU budget, a guide

The EU budget is no simple matter, but then no budget ever is. more »

Trichet: Parliament must play a central role in forging the new economic governance model

Parliament will be crucial in avoiding a “lowest common denominator” approach when helping to design the EU's new economic governance architecture, ECB president Jean-Claude Trichet told the Economic and Monetary Affairs Committee on Monday. more »

European Day of Languages 2010: Languages for business

With a multitude of language-related events taking place on or around 26 September, the main themes for this year's European Day of Languages are business and jobs. more »

Commission pays € 1.15 billion in Balance of Payments support to Romania

The EU disbursed today € 1.15 billion to Romania, the third instalment of a € 5 billion loan, which was agreed in May 2009 as part of a multilateral financial assistance package. more »

European Investment Bank supports GBP 250m gas network expansion and upgrade in Scotland and southern England

The European Investment Bank has agreed to lend GBP250 million for the replacement, reinforcement and expansion of the gas distribution networks operated by Scotland Gas Networks and Southern Gas Networks. more »

Fair food prices: new legislation needed, say MEPs

The bargaining positions of all players in the human food chain must be rebalanced, and fair competition enforced by law, to ensure fair returns to farmers and price transparency to consumers, says Parliament in a resolution voted on Tuesday. more »