The “Europa” branch of
Vilnius bank located at the new European
Square has adjusted the new concept of the
bank client service – “Banking Technologies of Penki Kontinentai”. The equipment used in
the branch is new technology in the whole country. There are no form tills –an
automatic system of cash dispensation “Wincor Nixdorf”, which will warrant the
safety in the special operations with cash, is implemented.
JSC
“Penki kontinentai” secondary company “Penkiø kontinentø bankinës technologijos“ (BS/2)
is the most successfully working company in the field of banking technologies in
Lithuania. During last six years BS/2 is
producing the banking self-service systems, which are helpful for financial
institutions and banks to adapt to the market’s singularity. BS/2, the biggest
foreign and Lithuanian banks closely cooperate between themselves. The ”Wincor Nixdorf“
banking self-service equipment is installed in Vilnius banks – “Hansabankas”, “Nord/LB
Lietuva”, “Snoras”, “Parex”, “Sampo”. The financial institution is interested in
the new conception of the company’s self-service for the
clients.
The modern branch of
Vilnius bank located in the European
Square has really adjusted the new conception of the bank client service.
The equipment used in the branch is new
technology in the whole country. There are no form tills – an automatic system
of cash dispensation “Wincor Nixdorf”, which will warrant the safety in the
special operations with cash, is
implemented.
The automatic system of
cashier safe “SmartSAFE“ of
BS/2 allows to extend the services of cash receiving and dispensation in the
open clients’ service areas. This is especially important for institutions which
are intended to automate the work of their branches and to serve clients in the
open areas. The bank installed the new system doesn’t need the cashier terminals
and expensive equipment for safety security, therefore the cash operations are
simplified and expedited.
The cashier in the branch
performs the universal bank employee functions – all necessary banking
operations, consulting, meets clients to the new products of the bank.
According to the head of
the Vilnius bank ”Europa” branch D. Bareikiene the new service conception will
allow to save the clients’ time being served by one specialist in the banking
service. “Our employees have got a lot of experience and became the specialists
in client serving. These changes can present only good service and quick
decision’s enactment,” – she said.
There are no tills safe
with the glass borders – people will communicate with the bankers directly by a
stand.
The first automatic cashier
safe produced by ”Wincor Nixdorf” was successfully installed on the 17 of May in
the Verkiu branch of Vilnius bankas which is located in the Domus Gallery
(Lukðio St. 32, Vilnius). The Vilnius bankas purchased the deposit safes,
whose are already purchased by “NordLB Lietuva”,
“Belarus bankas” in
Belarus, the biggest private Indian bank
“ICICI”, etc.
The Lithuanian and foreign
banks are interested in the new conception of the company’s self-service for the
clients. The new conceptions is installed not only in the exist branch of
Vilnius bankas, but also in the streamlined
branches. Such reconstruction of client service section will be also extending
in the future.