A study of 170 online retail sites finds that on a whole, customer service is not great and the overall level of security and privacy protection is negligable.
Published:
25 June 2000 y., Sunday
In the survey 36 percent of sites were deemed to have poor security and privacy protection 32 percent had "satisfactory to good" and another 32 percent were good.
The study, conducted for Ryerson Polytechnic University, deemed Garden.com as the number one retail site. Only 4 Canadian retail sites reached the top 40 in the final listing.
Websites were rated according to their marketing, visual merchandising, assortment and customer service - including security and privacy, shipping costs, shipping time and return policy.
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.
The most popular articles
Software company announced new structure_ of it_s business.
more »
An award-winning South Korean film director shoots a 30-minute movie using only Apple's iPhone 4.
more »
Nintendo aims to sell four million of its new 3-dimensional 3DS game console in the first 30 days of launch in Japan, U.S. and Europe.
more »
Matchmaker Maria Avgitidis has a new love - Foursquare.
more »
Gemalto,the world leader in digital security, today announced that the MEDEA+ ONOM@TOPIC+ project has been short-listed as one of the three finalists for the EUREKA Innovation award.
more »
China again warned Google on Tuesday to obey the nation’s law with its web search engine results, amid mounting signs the world No.1 could soon shut its mainland website.
more »
Video shot during a healthcare consultation can help patients recall important information and instructions later.
more »
High-speed internet is a basic good that must be available to everyone, Europe's local and regional politicians said today in support of the 'Europe 2020' goal of bringing broadband access to every home by 2013.
more »
Wincor Nixdorf and HypoVereinsbank (HVB) have successfully completed one of the most extensive rollouts of self-service systems in Germany.
more »
Verizon Business will join the Open Identity Exchange consortium as an executive member to support a common, secure framework for access to Internet sites.
more »
You can now access books, journals, films, maps etc from across Europe via the EU's online library, Europeana.
more »