A study of 170 online retail sites finds that on a whole, customer service is not great and the overall level of security and privacy protection is negligable.
Published:
25 June 2000 y., Sunday
In the survey 36 percent of sites were deemed to have poor security and privacy protection 32 percent had "satisfactory to good" and another 32 percent were good.
The study, conducted for Ryerson Polytechnic University, deemed Garden.com as the number one retail site. Only 4 Canadian retail sites reached the top 40 in the final listing.
Websites were rated according to their marketing, visual merchandising, assortment and customer service - including security and privacy, shipping costs, shipping time and return policy.
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.
The most popular articles
Software company announced new structure_ of it_s business.
more »
search.lt presents newest links
more »
Authorize.Net Battles Extortion Attempts
more »
One week after touting its grid computing and other technologies on Wall Street for financial services customers, Sun Microsystems agreed to provide a Paris-based bank with more than 100 servers to power its transactions
more »
Palm Cobalt OS to ship with new devices next year
more »
Microsoft Scientists Offer Glimpse of the Future at European Innovation Fair
more »
European Commission wants to reach a decision on hostile bid before the end of October
more »
Global survey warns senior execs against 'delegating' security awareness
more »
Sven Jaschan, self-confessed creator of the destructive NetSky and Sasser worms, has been hired by German security company Securepoint
more »
search.lt presents newest links
more »
IBM has signed on five corporate customers and the Environmental Protection Agency to its ongoing grid computing initiative
more »