Web Influences Offline Purchases, Especially Among Teens

Published: 20 July 2001 y., Friday
Ninety-two percent of online consumers use the Internet to shop and/or purchase online, according to a report by The NPD Group, Inc., which shows that even those consumers who aren't making purchases online are still influenced by what they see on retailers' Web sites. Eighty-four percent of occasional buyers, those who say they have made an online purchase only once or less in the past six months, describe their usual use of the Internet for shopping as "I usually shop online and go offline to purchase." "Measuring online sales alone cannot capture the full benefit of a retailer having an Internet presence. We know that even consumers who don't typically purchase online are using retailers' Web sites to browse and decide what to buy," said Pamela Smith, vice president of NPD online research. "Although it may not result in a purchase at that time, it could translate directly into an offline sale." NPD's research also found that consumers who currently shop at mass merchandisers say they will likely remain more loyal to traditional store locations for future purchases, while others who have traditionally shopped through catalogs say they are turning to the Web to make more purchases. The largest market for online shoppers who don't purchase online is most likely teenagers, who are increasingly computer-savvy, but lack credit cards. According to research by Jupiter Media Metrix, 89 percent of teens (ages 13 to 17) have never made an online purchase, but 29 percent research products on the Internet before buying them at stores.
Šaltinis: cyberatlas.internet.com
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

New iPhone app from MasterCard for ATM finder gets thumbs up

The iPhone's new “ATM Hunter” is a a free iPhone application built by MasterCard that allows users to quickly find the ATMs that are closest to them. more »

House says Visa, MasterCard are to blame for security hacks, card compromises

In security breach cases last year, such as Hannaford Bros. supermarket and the card processing firm Heartland Payment Systems, cybercriminals gained access to millions of consumers' credit card details. more »

Ingenico warns contactless technology will divide the market

Ingenico, a provider of payment solutions, says contactless technology will split the retail market this year, improving sales figures for early adopters and costing those who shun the additional investment in this burgeoning technology. more »

Patent office validates many claims in widevine

Widevine Technologies today announced that the US Patent and Trademark Office has reconfirmed the validity of many claims of Widevine's U.S. more »

Nokia makes high-dollar investment in mobile payments startup

Nokia Corp., the world's largest maker of cell phones, is making a large investment in California-based Obopay Inc., a startup that's pushing person-to-person mobile-payments technology. more »

Banks invest in more tech to find synergies between anti-fraud, anti-money laundering

The increasing amount of overlap and duplication of data, tasks and processes in their anti-fraud and anti-money laundering divisions is driving banks to seek synergies between compliance, risk management and security, according to a new report from Datamonitor. more »

Global IPTV subs exceed 20mn

The total number of IPTV subscribers worldwide passed the 20mn mark at the end of 2008, according to new figures from Informa Telecoms & Media, taking into account both disclosed and estimated figures. more »

"Television is like the invention of indoor plumbing"

The IPTV World Forum opened its doors this morning on a bright London day, and the mood was equally optimistic indoors, with the conference rooms packed for keynote presentations from Christopher Schläffer of Deutsche Telekom, Christophe Forax from the European Commission and the BBC's Richard Halton, charged with making Project Canvas a reality. more »

Card fraud pushes consumers to non-bank online payments

A new Gartner Inc. report suggests that financial fraud could drive consumers away from banks and into the arms of electronic payment systems, such as PayPal, that they perceive to be more secure. more »

MasterCard: PayPass 50 million issued

In the last year this more than doubles the number of cards and devices in circulation around the world. more »