How Does Technology Help Retail During Pandemic

Published: 16 September 2020 y., Wednesday

The coronavirus continues to change the habits and needs of shoppers around the world. The WHO does not make strong recommendations on limiting the use of cash, but contactless payments gain popularity. Supermarkets increase the number of self-checkouts to reduce direct contact between cashiers and customers.

Penkių kontinentų bankinės technologijos (BS/2), a company belonging to the Penki Kontinentai Group and specializing in banking and retail solutions, notes the demand for self-service systems in the South Caucasus region.

In the first two quarters of 2020, sales of BS/2 retail equipment have tripled compared to the same period last year, mainly due to the Azerbaijani market.

“The retail industry is transforming due to the pandemic. Malls compete for customer attention, but in a different form. Retail technologies will be a vital tool in helping stores find a balance between safe distancing and profitability. Our company analyzed the Azerbaijani market, made a proposal to partners and made adjustments following the needs of customers. Efforts have borne fruit. In June we almost met our annual sales target,” says Emil Musayev, Head of Retail Equipment Sales at BS/2.

According to him, e-commerce in Azerbaijan is not sufficiently developed in comparison with other countries. Therefore, all the attention is focused on the development of a self-service channel. On the other hand, the increased interest is due to the desire to minimize contact between the seller and the buyer. Self-service checkout allows customers to scan goods without a cashier, use a loyalty card, pay with a bankcard, and get a check. That means shoppers can make purchase in-store on their own.

Another trend characteristic of Transcaucasia is the dominance of cash. Taking into account the market specifics, BS/2 integrated into self-service checkouts the function of payment for goods by both payment cards and cash. In cooperation with the manufacturer of banking and trade equipment Diebold Nixdorf, the company's specialists have adapted the currency file to work with banknotes and coins of this country.

Subsidiary BS/2 presents in its Baku office Diebold Nixdorf demonstration self-checkout system, which accepts the local currency (manats and qepiks). Such systems can appear in the malls this year.

In Azerbaijan, BS/2 cooperates with the largest retail chains Bravo, Bazarstore, ARAZ, RAHAT, and supplies not only cash systems but also various equipment for weighing, cutting, marking, and operating. BS/2 solutions automate the work of retail chains, speed up the work of staff, reduce queues, and contribute to customer loyalty. BS/2 subsidiary in Azerbaijan also provides equipment maintenance and repair services.

Šaltinis: Penki kontinentai
Copying, publishing, announcing any information from the portal without written permission of editorial office is prohibited.

Facebook Comments

New comment




Penki kontinentai group participates in DUOday for the third year

Its goal is to enable people with disabilities to integrate into society to try themselves in various professions. more »

BS/2 representatives took part in the Lithuanian-Azerbaijani business forum

On May 22, a Lithuanian-Azerbaijani business forum was held in Vilnius. more »

20 employees from the “Penki kontinentai” group successfully completed the “Europa” race challenge!

The “Penki kontinentai” team has become the largest for the for the third time in a row more »

Baltic Payment Forum: what surprised and inspired

Penki kontinentai Group support the Baltic Payment Forum as a Platinum Sponsor. more »

Vilnius residents are spending more in cafes and restaurants, and tips are increasing too

By the end of the first quarter of this year, nearly 1,000 waiters and bartenders in the country have joined the new Lithuanian digital solution for tips. more »

Penki kontinentai Group implements a new non-standard payment solution in Georgia

BS/2 Georgia and ASHBURN International, together with TBC Bank, one of the largest banks in Sakartvelo, have developed a new non-standard payment solution for the coffee capsule manufacturer Meama. more »

The Georgian Market Is Increasingly Interested in Lithuanian POS Terminal Management Solutions

One more Georgian bank is now using TransLink.iQ, ASHBURN International's software solution for card readers. more »

The history of the Penki kontinentai group of companies - in the authoritative Newsweek magazine

One of the oldest American media outlets wrote about the achievements of Penki Kontinentai Group. more »

Georgian Banks Implement New Payment Terminal Options

In collaboration with the Georgian bank TBC Bank, ASHBURN International developed and deployed on POS terminals the feature of payment for products and services without cash or bank cards. more »

BS/2 partner Diebold Nixdorf has received two Global Banking & Finance Review awards 2022

The company received the Next 100 Global Awards 2022 — Technology Solutions Provider award. more »