Genevieve Bell: Anthropology meets technology

Published: 2 June 2011 y., Thursday

The first question anyone asks when they meet me is: "What does a corporate anthropologist do?"

I joined Intel, the US semiconductor giant, 12 years ago, at a time when the technology industry was experiencing the first wave of what we now call consumerisation. By that, I mean PCs were moving from being a tool for the office into the home and becoming part of people's personal lives.

At that time, the question among tech companies was, could you get out ahead of that shift.So Intel hired me and a number of other people like me to help it better understand human beings.

Over the years, the team has grown to include people of a variety of different stripes: anthropologists, sociologists, cognitive psychologists, industrial designers, interaction designers and human factors engineers.

And our role is educational - explaining to a technology company what happens after Moore's Law, in which technology gets progressively smaller, faster and cheaper.

But the job is mainly to help the people who design our products to better understand those who will use them. That involves getting out into the office, into the field, and into people's homes to ask questions about where technology empowers them, where it frustrates them and to learn about the diversity of experiences they are having with technology around the world.

One of my early projects tested the assumption that early adopters of technology in urban Asia would behave the same as in America or western Europe. And of course we found that they are very different.

Back in 1998 when I started at Intel, computing was all about the PC. Flash forward 12 years and we are in a world where computing smarts are embedded in all sorts of things - and the interesting question is, what's next?

One place where we expect to see a lot more computing technology in the next few years is in cars.We've been in Singapore, Malaysia, China and Australia asking people to let us turn out the contents of their cars: front to back, glove compartment, doors, in between the seats, under the seats, boot (trunk) and everything. In a sense people there were using their cars to keep them socially safe, not just physically safe”

We want to get a better understanding of the role that content plays in their lives and where computing technology might intersect with that.

Šaltinis: BBC
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

Smart octopus can use tools

Is the octopus even smarter than first thought? According to researchers in Australia, the answer is a certain yes. more »

Research into serious diseases VS animal protection

How do we find the right balance between the protection of animal rights and research needs? more »

The Lithuanian representative chosen as member of the Scientific and Technical Advisory Body to the Unesco Convention on the Protection of the Underwater Cultural Heritage

Representative of Lithuania, Rector of Klaipėda University, Professor Vladas Žulkus was chosen as member of the Scientific and Technical Advisory Body to the Convention on the Protection of the Underwater Cultural Heritage. more »

Making the grade

Education targets - EU meets one goal but will miss deadline for others. more »

Robot festival in Tokyo

Japan, home to nearly half the world's industrial robots and eyeing a multi-billion industry, is hosting the International Robot Exhibition 2009 in Tokyo. more »

Educational reform in the EU: much has been achieved, but much remains to be done

Despite a general improvement in education and training performance in the EU, progress is too slow, which means that the majority of the reform targets set for 2010 will not be reached. more »

Lithuania's Foreign Minister ant the EHU Academic Comunity discussed the development of the EU-Belarus relations

On 24 November, Lithuania’s Minister of Foreign Affairs Vygaudas Ušackas met with the students and teachers of the European Humanities University (EHU) and told them about the decisions that were made during the meeting of the European Union foreign ministers on 16-17 November in Brussels. more »

Third EU young translator contest starts

Pupils from 45 UK schools took on their European counterparts in the third "Juvenes Translatores" translation contest on Tuesday 24 November. more »

Are Europe's teachers getting enough training?

The OECD and the European Commission today present their new report on the “ Teachers’ Professional Development: Europe in international comparison". more »

EU spends more on research

Two EU companies among world’s largest investors in R&D. more »