Bon voyage

Published: 6 December 2008 y., Saturday

Dviaukštis autobusas SETRA
Under new draft laws, people travelling by bus and ship would enjoy the same rights as those taking a plane or train, including the right to meals, hotel accommodation and alternative services if the trip is cancelled or interrupted. Companies that fail to comply would have to refund passengers at least part of their ticket.

Disabled passengers and other people with reduced mobility would be entitled to free assistance during their journey. And operators would be liable if luggage is lost or damaged or if a passenger is hurt or killed during the trip.

Passengers would also have the right to certain information about their trip and to effective complaints procedures. Companies would have two months to contest a passenger claim before it is considered accepted.

Air and rail passengers have enjoyed similar rights since 2005. For airlines, compliance with the rules costs around 60 eurocents per passenger. The costs are expected to be less for bus and ship operators. Independent national bodies would be set up to settle disputes. The rules would apply to both domestic and international routes.

“The EU cannot afford different levels of rights for passengers depending on which mode of transport they travel with,” said commission vice-president Antonio Tajani, who is responsible for transport. “With these two new regulations, we will cover all transport modes.”

The proposals will raise standards for the two modes of transport - something the open market has failed to do.

Meanwhile the commission is preparing a report on whether airlines are applying the rules on passenger rights. Mr Tajani announced his intention to initiate action early next year against countries that fail to enforce the laws on air passenger protection.

 

Šaltinis: ec.europa.eu
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

The most popular articles

Cambodia: Health Equity Fund Brings Medical Care to the Poor

51-year-old mother of eight, sits beside her sick husband, Tuy Muy, 52, in Battambang Provincial Referral Hospital. He is lying on a bed with a stomach problem, battling nausea and vomiting. more »

Parental leave - how much is enough? EP rapporteur Edite Estrela interviewed

The length of maternity and paternity leave are at the heart of a crucial vote in the plenary sitting of March 24-25. more »

Closer ties between women and the European Union

The perception women have of the EU, the way the economic and financial crisis is affecting women and the lessons to be learnt ahead of the 2014 elections are among the issues to be tackled during a colloquium being held at the European Parliament on Tuesday. more »

Women's rights: strategic goals of Beijing Platform not yet achieved

To achieve quicker de facto gender equality, Commission and Member States should adopt and implement specific gender equality policies, Parliament said in a resolution adopted on Thursday. more »

“Erasmus for Young Entrepreneurs” to boost creation of small enterprises

Are you thinking about setting up your own business or are you already a successful entrepreneur? The Erasmus for Young Entrepreneurs exchange scheme offers an excellent opportunity for new entrepreneurs to acquire relevant skills for managing a small or medium-sized enterprise (SME). more »

MEPs back steps to ease foreign child maintenance

The pain of divorce and separation is all too often accompanied by financial and emotional hardship when one parent lives abroad and refuses to provide financial help. more »

112 - Europe's lifeline

Most Europeans still do not know they can call 112 anywhere in the EU to contact the police, fire brigade or an ambulance. more »

Solidarity with the people of Haiti

Helping to meet Haiti's humanitarian, reconstruction and nation-building needs must be the EU's priority in tackling the earthquake's aftermath, says Parliament in a resolution approved on Wednesday. more »

Rise in access to safe water in Europe

Further work is needed to continue improving access to safe drinking-water at home, sewerage systems and safe bathing water throughout the European Region. more »

MEPs debate extending funding for poor housing

Poor housing remains a blight across Europe and Tuesday evening MEPs will debate a plan to extend EU funding to help renovate and repair housing stock for the poorest people on the continent. more »