Bon voyage

Published: 6 December 2008 y., Saturday

Dviaukštis autobusas SETRA
Under new draft laws, people travelling by bus and ship would enjoy the same rights as those taking a plane or train, including the right to meals, hotel accommodation and alternative services if the trip is cancelled or interrupted. Companies that fail to comply would have to refund passengers at least part of their ticket.

Disabled passengers and other people with reduced mobility would be entitled to free assistance during their journey. And operators would be liable if luggage is lost or damaged or if a passenger is hurt or killed during the trip.

Passengers would also have the right to certain information about their trip and to effective complaints procedures. Companies would have two months to contest a passenger claim before it is considered accepted.

Air and rail passengers have enjoyed similar rights since 2005. For airlines, compliance with the rules costs around 60 eurocents per passenger. The costs are expected to be less for bus and ship operators. Independent national bodies would be set up to settle disputes. The rules would apply to both domestic and international routes.

“The EU cannot afford different levels of rights for passengers depending on which mode of transport they travel with,” said commission vice-president Antonio Tajani, who is responsible for transport. “With these two new regulations, we will cover all transport modes.”

The proposals will raise standards for the two modes of transport - something the open market has failed to do.

Meanwhile the commission is preparing a report on whether airlines are applying the rules on passenger rights. Mr Tajani announced his intention to initiate action early next year against countries that fail to enforce the laws on air passenger protection.

 

Šaltinis: ec.europa.eu
Copying, publishing, announcing any information from the News.lt portal without written permission of News.lt editorial office is prohibited.

Facebook Comments

New comment


Captcha

Associated articles

The most popular articles

Chinese Sakharov winner Hu Jia – still in jail

“Inciting subversion of state authority” is a serious crime in China. For 36 year old dissident Hu Jia it has meant a jail sentence of three and half years imposed last year. more »

Bank SNORAS resumes its activity at the seaside resorts

Along with the beginning of the summer season, Bank SNORAS also resumes its activity at the most popular seaside resorts. more »

New MEPs Tanja Fajon and Lara Comi arrive at the Parliament

This week the first newly elected MEPs started arriving at the EP. At the desk where they register we met Italian Lara Comi and Slovene Tanja Fajon who were taking their first steps in their 5-year term as MEPs. more »

Poaching threatens Sarus cranes

Tourists from all around India come to Uttar Pradesh to watch Sarus cranes. more »

UK hosts nettle eating contest

Summer means one thing in this English country village - in Marshwood it's time for the nettle eating championships. more »

Camel owners forced to migrate

A lack of food and water is forcing camel owners in northwestern Rajasthan to migrate to other states in India. more »

A Polish Erasmus student voting in Kolding, Denmark

Polish art student Zofia Szostkiewicz is this month's guest photographer with her photos of people voting in Kolding in south-west Denmark during the European elections. more »

Apply for Parliamentary grants for your communication project

The European Parliament's Communication Department has launched a tender for projects that will lead to a better understanding of the Parliament, stimulate public interest and participation in the political process. more »

Fake Rockefeller guilty of kidnapping

The man who called himself Clark Rockefeller has been found guilty of kidnapping his 7-year-old daughter. more »

Nine kidnapped in Yemen

Government sources in Yemen say a group of nine foreign nationals have been kidnapped in the northern Saada area. more »